FAQs Archive - Europelab

Q: When can I expect to launch my custom/personalized product line?

Depending on the type of formulas and other variables of the process, launching can vary between (6) months to one (1) year. In some cases, longer.

Q: What can cause delivery delays?

All orders with an order quantity that is superior to 36 units per SKU may experience some delays.

Q: Can I have my products boxed for retail?

Yes. Ask one of our consultants for a quote. Additional fees will apply.

Q: What is the delay to silk-screen my packaging?

Once the proofs are approved and the payment is received, there is a minimum 4-8-week delay for the silk-screening process. Once completed, the product filling process will begin.

Q: Is Europelab legally responsible for my chosen brand name and/or product names?

No. The client is responsible to ensure that they are within the laws and regulations regarding cosmetic labeling. The client must also ensure that their brand name and/or product names are not trademarked by another company.

Q: Are the labels included with the packaging?

Yes. You may request up to 3 modifications before the approval of your label artwork. A $200 fee per label will apply for any changes made after the approval of proofs.