By placing an order online with Europelab you are accepting these Terms & Conditions. Please read before placing an order.
By using the website to buy services/products online, you confirm that you are at least 18 years old.
We rely on the information you provide through the website, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, which must be true, accurate, current, and complete. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we, or any other person may incur as a result of your submission of any false, incorrect, or incomplete information or your failure to update your registration information and payment information within 30 days of any change.
When you use this Website, you are responsible for maintaining the confidentiality of your access information and for restricting access to your computer. You agree to accept responsibility for all activities that occur on your computer relating to any use of the Website or any purchase of Europelab products through your computer.
Credit card payment (Secure Trading) is the only form of payment Europelab accepts for products ordered by you through the Website. By completing and submitting an electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent until we have authorization from your payment card issuer. We will not be liable if there is a delay and we will not accept your order if payment is not authorized.
After you have placed your order, you will receive an email to acknowledge your order. It will confirm which products you have ordered. This email is not an order acceptance from us. We reserve the right to refuse any order.
Cancelling an order before the product has been sent
If you change your mind after placing an order you can cancel it at any time before we send it. Please refer to the Contact page for our telephone number. You will need to give us your name and address details as well as your order number to cancel your order provided it is done in time.
Pricing and Payments
Prices throughout the website are quoted in (CDN/USA) Dollars and payment can only be accepted in (CDN/USA) Dollars. Packing and delivery costs, if any, will be added to the total price of your purchase. Buyer shall be responsible for any tax or other governmental charge due to the sale, use or delivery of the product, including, but not limited to, GST/PST Tax. All applicable taxes and other charges will be added to the purchase price.
While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.
If the price of any product you order was incorrectly displayed on our website, we will provide you with an opportunity to place an order at the correct price.
Your payment card will be debited for your order at the time the order is placed. Where an offer mentions that an item is reduced in price, ex: half-price, the discount will be calculated at checkout before any postage or packaging charges are applied.
If Europelab has your product(s) in stock, we will email you a shipping notice confirming that the items have shipped and are en route to you; that notice is our acceptance of your order. In-stock orders normally ship within five business days of placing your order. Out-of-stock orders will ship once the item is back in stock. We will send you the shipping notice once the item has been shipped.
The products ordered by you will be delivered to the address entered by you. You agree that the products ordered and sent to you remain Europelab property until full payment has been received by Europelab.
Changes to Terms & Conditions for buying products online
We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products online, you must not place any further orders.
These Terms & Conditions for buying products online are governed by the law of the Canada and the Province of Quebec and you and we agree to use the Quebec courts should any dispute arise.
If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.